privacy policy

Last Updated: October 2026

At Koreanboyz (https://koreanboyz.co.za/), we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African laws.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, communicate with our team (via email, phone, or messaging platforms like WhatsApp), or purchase automotive parts from us.

1. RESPONSIBLE PARTY

Koreanboyz is the Responsible Party in respect of the personal information collected through our website and business operations:

  • Business Name: Koreanboyz

  • Website: https://koreanboyz.co.za/

  • Physical Address: 118 Voortrekker Rd, Salt River, Cape Town, 7925, South Africa

  • Telephone: 021 511 9005

  • Information Officer Email: info@koreanboyz.co.za

2. WHAT PERSONAL INFORMATION WE COLLECT

We collect personal information necessary to assist you with auto parts enquiries, process orders, and deliver products. This information includes:

  • Contact Information: Full name, phone number, mobile number, and email address.

  • Delivery Details: Physical or delivery address for courier and delivery services.

  • Vehicle Information: Vehicle make, model, year, VIN number, engine code, or photos of parts required to ensure compatibility.

  • Transaction Data: Quotation history, payment receipts, or proof of payment details (we do not store raw banking/card PIN data on our servers).

  • Technical & Usage Data: IP address, browser type, and interaction data collected automatically via standard website analytics or contact forms.

3. HOW WE COLLECT YOUR INFORMATION

We collect personal information directly from you when you:

  • Fill out enquiry or contact forms on our website.

  • Contact our sales consultants via phone, email, or WhatsApp.

  • Request a quotation or place an order for vehicle parts.

  • Interact with us on social media or direct communications.

4. HOW WE USE YOUR PERSONAL INFORMATION

We process your personal information for lawful business purposes, including:

  • Fulfilling Orders & Delivery: Processing quotations, orders, payments, and delivering parts straight to your location.

  • Customer Support: Responding to enquiries, sourcing specific car parts, and confirming vehicle compatibility.

  • Communication: Sending status updates regarding your orders or responding to complaints/returns.

  • Legal & Regulatory Compliance: Fulfilling tax, legal, and accounting record-keeping requirements under South African law.

  • Security & Fraud Prevention: Verifying legitimate payments and preventing unauthorized transactions or fraudulent activities.

5. SHARING OF PERSONAL INFORMATION

We respect your privacy and will never sell or rent your personal information to third parties. We may share your information only with:

  • Delivery & Freight Partners: Couriers and logistics providers required to deliver orders to your address.

  • Payment Service Providers: Financial institutions or payment gateways processing your transaction securely.

  • IT & Service Providers: Web hosting, database management, and communication software providers supporting our operations.

  • Legal Authorities: When required by law, court order, or governmental regulation.

6. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against accidental loss, unauthorized access, destruction, or disclosure. Access to customer data is limited strictly to authorized employees and representatives who require it to perform their duties.

7. DATA RETENTION

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by South African law (e.g., tax records retained for up to 5 years).

8. YOUR RIGHTS UNDER POPIA

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we update, correct, or delete incomplete or inaccurate personal data.

  • Objection: Object to the processing of your personal information on reasonable grounds, subject to legal requirements.

  • Withdraw Consent: Withdraw consent previously given for specific processing activities.

To exercise any of these rights, please contact our Information Officer at info@koreanboyz.co.za.

9. COOKIES & WEBSITE TRACKING

Our website uses standard cookies to enhance user experience, improve website functionality, and gather general visitor statistics. You can set your web browser to disable or refuse cookies, though some features of the site may not function properly as a result.

10. CHANGES TO THIS PRIVACY POLICY

Koreanboyz reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements or business practices. The updated version will be posted on this page with an updated “Last Updated” date.

11. CONTACT US & COMPLAINTS

If you have questions about this Privacy Policy or wish to lodge a query regarding how your data is handled, please reach out to us:

  • Email: info@koreanboyz.co.za

  • Phone: 021 511 9005

  • Address: 118 Voortrekker Rd, Salt River, Cape Town, 7925

If you are unsatisfied with our response, you have the right to submit a complaint to the South African Information Regulator: